Privacy Policy for Skip Hire Hackney

At Skip Hire Hackney, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Data

Name
Contact Information (email address, phone number, mailing address)
Payment Information (credit card details, billing address)
Identification Documents (e.g., driver's license, ID card)

Usage Data

We may also collect information on how our service is accessed and used. This Usage Data may include details such as your computer's IP address, browser type, operating system, the pages you visit, and the time and date of your visit.

How We Use Your Information

We utilize the collected data for various purposes, including:

Providing and maintaining our services
Improving customer service by responding to your requests and support needs more efficiently
Processing transactions, including managing payments and refunds
Sending periodic emails regarding updates or information related to your order
Enhancing our website's functionality and user experience based on your interactions
Managing promotions, surveys, or other site features we offer

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processing, data analysis, and email delivery.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We implement a variety of security measures to ensure the safety of your personal information. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to your personal data we hold.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Restriction of Processing: You can request that we restrict the processing of your personal data.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Objection: You can object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us through the appropriate channels as specified in our Terms of Service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and improve them accordingly.

Session Cookies: These are temporary cookies that expire once you close your browser.
Persistent Cookies: These remain on your device for a set period and are used to remember your preferences.
Third-Party Cookies: We may also use cookies from third parties to provide additional functionality and analytics.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our services or via email.

Acceptance of These Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms, please do not use our services.

Contact Us

For any questions or concerns regarding this Privacy Policy, please refer to our Terms of Service.